Terms of Service

Last updated: November 29, 2025

Clear and fair terms
Mutual respect and responsibility
Your rights are protected

Welcome to Litango! These Terms of Service ("Terms") govern your use of our AI-powered plant disease detection service. By accessing or using Litango, you agree to be bound by these Terms. Please read them carefully.

Acceptance of Terms

By creating an account, accessing our website, or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.

If you do not agree to these Terms, you may not use our services. If you are using our services on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

Important Notice

You must be at least 13 years old to use Litango. Users under 18 must have parental consent to use our services.

Service Description

Litango provides AI-powered plant disease detection and analysis services including:

  • Image Analysis: Upload plant images for automated disease detection
  • Diagnostic Reports: Receive detailed analysis and confidence scores
  • Treatment Recommendations: Get expert-backed treatment suggestions
  • Health Tracking: Monitor plant health over time with scan history
  • Educational Resources: Access plant care guides and disease information

Service Limitations

While we strive for accuracy, our AI predictions are not 100% guaranteed. Results should be used as guidance alongside professional agricultural advice when needed.

User Accounts

Account Creation

  • You must provide accurate and complete information when creating an account
  • You are responsible for maintaining the security of your account credentials
  • You must notify us immediately of any unauthorized use of your account
  • One person must not maintain multiple free accounts

Account Responsibilities

You are fully responsible for all activities that occur under your account. This includes:

Security

Keep your password secure and don't share account access

Accuracy

Provide truthful information in your profile and communications

Compliance

Follow all terms, policies, and applicable laws

Acceptable Use

Permitted Uses

You may use Litango for legitimate plant health diagnosis and agricultural purposes, including:

  • Personal gardening and plant care
  • Educational research and learning
  • Commercial agriculture and farming operations
  • Professional horticultural services

Prohibited Uses

You agree NOT to use Litango for any of the following:

Misuse of Service

  • Uploading non-plant images or inappropriate content
  • Attempting to reverse engineer our AI models
  • Automated scraping or bulk downloading of results
  • Creating fake accounts or impersonating others

Harmful Activities

  • Uploading malicious files or viruses
  • Attempting to hack or disrupt our services
  • Violating any applicable laws or regulations
  • Infringing on others' intellectual property rights

Subscription & Billing

Subscription Plans

Basic Plan - Free

  • 5 scans per month
  • Basic disease detection
  • Treatment recommendations

Premium Plans - Paid

  • Unlimited scans
  • Advanced features and priority support
  • Detailed analytics and reporting

Billing Terms

  • Payment: Subscriptions are billed in advance on a monthly or annual basis
  • Auto-Renewal: Subscriptions automatically renew unless cancelled
  • Price Changes: We'll provide 30 days notice of any price increases
  • Cancellation: You can cancel anytime from your account settings

Billing Notice

Failed payments may result in service suspension. We'll attempt to notify you before suspending access to allow for payment resolution.

Intellectual Property

Litango's Rights

Litango owned by ALPHAMEGA DIGITAL SERVICES LTD and their contents are protected by copyright, trademark, and other intellectual property laws. We own or license:

  • The Litango website, mobile apps, and software
  • Our AI models, algorithms, and detection technology
  • Our brand name, logos, and trademarks
  • Educational content, guides, and recommendations

Your Rights

We grant you a limited, non-exclusive, non-transferable license to:

  • Access and use our services for permitted purposes
  • Download and print diagnostic reports for personal use
  • Share results with agricultural professionals as needed

Restrictions

You may not copy, modify, distribute, sell, or lease any part of our services or software without explicit written permission.

User Content

Your Content Rights

You retain ownership of all plant images and data you upload to Litango. However, by using our service, you grant us certain rights:

Processing Rights

Right to analyze your images using our AI technology and provide diagnostic results

Storage Rights

Right to securely store your images and scan history for your account access

Improvement Rights

Right to use anonymized data to improve our AI models and service quality

Content Guidelines

When uploading content, you warrant that:

  • You own the images or have permission to upload them
  • Images contain plant material relevant to disease detection
  • Content doesn't violate any laws or third-party rights
  • Images don't contain personally identifiable information

Disclaimers & Limitations

Important Medical Disclaimer

Litango provides AI-powered plant disease detection for informational purposes only. Our service is not a substitute for professional agricultural or horticultural advice. Always consult with qualified experts for critical plant health decisions.

Service Limitations

  • Accuracy: While we strive for high accuracy, AI predictions are not 100% guaranteed
  • Coverage: Our database may not include all plant diseases or varieties
  • Environmental Factors: Local conditions may affect diagnosis accuracy
  • Image Quality: Poor quality images may result in inaccurate results

Limitation of Liability

To the maximum extent permitted by law, Litango shall not be liable for:

Direct Damages

Plant loss, crop failure, or economic damages resulting from our recommendations

Indirect Damages

Lost profits, business interruption, or consequential damages

Service Interruptions

Temporary unavailability, maintenance, or technical issues

Maximum Liability: Our total liability shall not exceed the amount you paid for our services in the 12 months preceding the claim.

Termination

Your Right to Terminate

You may terminate your account at any time by:

  • Visiting your account settings and clicking "Delete Account"
  • Contacting our support team for assistance
  • Cancelling your subscription (paid plans)

Our Right to Terminate

We may suspend or terminate your account if you:

  • Violate these Terms of Service
  • Engage in fraudulent or harmful activities
  • Fail to pay subscription fees (for paid accounts)
  • Remain inactive for extended periods

Effect of Termination

Service Access

Immediate loss of access to all Litango services and features

Data Retrieval

30-day grace period to download your scan history and data

Data Deletion

Account data permanently deleted after grace period expires

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law principles.

Dispute Resolution

We encourage resolving disputes through direct communication. If formal action becomes necessary:

  1. Informal Resolution: Contact our support team first to resolve the issue
  2. Mediation: If informal resolution fails, we agree to participate in mediation
  3. Arbitration: Binding arbitration for disputes that cannot be mediated

Jurisdiction

Any legal proceedings shall be conducted in the appropriate courts of [Your State/Country], and you consent to the jurisdiction of such courts.

Changes to Terms

We may update these Terms from time to time to reflect changes in our service, legal requirements, or business practices.

Notification Process

When we make material changes, we will:

  • Update the "Last updated" date at the top of these Terms
  • Send email notification to registered users
  • Display a prominent notice on our website
  • Provide at least 30 days notice for significant changes

Your Acceptance

Continued use of our services after changes become effective constitutes acceptance of the updated Terms. If you disagree with changes, you may terminate your account.

Contact Information

If you have questions about these Terms of Service or need assistance, please contact us:

General Inquiries

hello@litangoai.com